Requesting Assistance
Having trouble? Use our self-help articles below to find answers to your technology questions and issues. If you cannot find your answer, please fill out a support request here. If you have any suggestions for content to add, feel free to email us at support@eiu.edu
How do I request assistance from the Campus Technology Support?
How do I create a support request if my problem does not match any of the available templates?
Can I track the status of my request?
What is a Tech Support Request and Fulfillment website?
What are the priority options when I am creating a Support Request?
Technology Guides are provided to Employees and Students as a reference for accessing various technology services.