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Eastern Illinois University

Panthertech

How do I use Connect @EIU?

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Windows Users:

To use Connect @ EIU:





When your host ends the session you will receive a prompt letting you know the session has ended and the host is no longer in control of your computer. 


Mac Users:

To use Connect @ EIU:










Mac Compatibility 

Some Macs may be unable to launch the 'Connect @ EIU' application due to a default security setting. You will need to change the setting to be compatible with our remote support application.

  • From the Apple menu, select System Preferences.


  • Under Security & Privacy, unlock the settings by clicking the lock and entering your local Mac admin password. Change the radio button for "Allow apps downloaded from:" to Anywhere. 


  •  You may close this window and try the connect.eiu.edu application again. 

 

CONTACT THE DEPARTMENT

Technology Support

217-581-4357
support@eiu.edu