Self Help
Having trouble? Use our self-help articles below to find answers to your technology questions and issues. If you cannot find your answer, or if you have any suggestions for content to add, feel free to email us at support@eiu.edu.
← Back to All Categories
Account, Identity& Security
General Account Questions
- What is my NetID?
- Updating your EIU directory profile
- Account Create Request
- What can I do if I can't access my account?
- How long do I keep my EIU account?
- What accounts are provided to users?
- How can I avoid tax-refund identity theft?
- How do I request a generic email account for a department or service?
- How can I safely enjoy social networking?
Panther Card
Passwords
- Do I have to call Campus Technology Support to reset my password if I have forgotten it?
- How often do EIU employees need to change their password?
- How often do EIU students need to change their password?
- How often do EIU annuitants need to change their password?
- How often do EIU external accounts need to change their password?
- How do I enroll in the Password Management Tool?
- How do I change my password?
- Do I have to make different passwords for my email, EIU Online, and PAWS accounts?
- How do I create a secure password?
- What is good password security?