Desktop Use
Having trouble? Use our self-help articles below to find answers to your technology questions and issues. If you cannot find your answer, please fill out a support request. If you have any suggestions for content to add, feel free to email us at support@eiu.edu.
Which computer operating systems are supported on the network?
What is the life cycle of supported operating systems and Office for EIU computers?
If I don't have my own computer, are there open labs available?
What computer specifications do you recommend for students?
What computer purchasing recommendations do you have for employees?
The trust relationship with the domain had failed and I can't login, What should I do?
Why might I receive the message 'login method error'?
How do I set a default printer?
What antivirus is used on campus?
How do I update and scan with Sophos Endpoint Security?
How do I take a screen shot from my computer?
How do I access a server share from my computer?
What is Sophos Application Control?
How do I add or remove trusted locations in Office?