How to Restore deleted items in Outlook

If you’re using Office 365 or another Exchange-based client, you can also restore deleted items using Outlook Web App. 

1. Click Folder > Recover Deleted Items.

If you don’t see Recover Deleted Items, you’re probably not using an Exchange account or you don’t have a folder selected in that account.

1. Click the message you want to recover, and then click Recover Selected Items 

Tip    To select multiple items, press Ctrl as you click each item, and then click Recover Selected Items 

Recovered items are restored to the folder you’re working in.

Note    Your Exchange administrator specifies the retention time for deleted items. After this time elapses, deleted items can’t be restored.

For more detailed instructions, please visit Microsoft's Support page for Recovering deleted items in Outlook.