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Sent: 2023-08-07
From: EIU
To: Various Recipients

Subject: Phishing Attacks

Opportunistic attackers are attempting to use phishing techniques to access EIU resources, email accounts, and workstations. Phishing is the use of an email or communication - often appearing to come from a person or company you know, sometimes even with credible and familiar-looking logos or headers - to trick you into providing sensitive personal information.

Following these guidelines can help you not get phished:  
• Do not click links within the email. When possible, type the URL into your web browser.  
• Remember: EIU will never ask for your password in an email or on a Google Form.  
• Never send a password in an email. 
• Do not download and open attachments you are not expecting. 
• A frequent format used by phishers is a fellow student requesting information or telling you about an opportunity. 
• When in doubt, call the person from whom the email came. 
• If it is an official EIU message, there will be a verification link. Verify by going to this website: https://www.eiu.edu/verify

How to spot a phishing message: 
• The message’s email address does not match the company that supposedly sent it. 
• The message has a generic greeting. 
• Poor grammar and spelling. 
• When hovering over a link within the email, it doesn’t match the company that sent it. 
• The message has a sense of urgency. 
• The message makes promises of financial gain.
• Your supervisor will communicate from their official EIU email address. Communications from your 'supervisor' asking for your cell phone to complete a task are almost always phishing attempts.

If you feel you have fallen for a phishing attack, immediately change your password: go to https://password.eiu.edu, log in, and choose the reset password option.

Recognized a phishing attempt? Please forward the message to phishing@eiu.edu and then delete the message. Another option while using Outlook Web or desktop is to click “Junk” and choose the “phishing” option.

If you have questions about a potential phishing email or have other questions, contact the EIU User Services Help Desk at 217-581-4357. 

For more information: https://www.eiu.edu/panthertech/kb/000/kb00000011.php 

Thank you,
Aaron B. Allison, GSEC - Information Security
Information Technology Services | Eastern Illinois University
217.581.1939 | Office365 Teams: aballison | www.eiu.edu/panthertech

CONTACT THE DEPARTMENT

Technology Support

217-581-4357
support@eiu.edu