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Eastern Illinois University

Panthertech

Official University Emails

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Sent: 2020-09-16
From: EIU
To: Various Recipients

Subject: Phishing Information

In uncertain times such as these, opportunistic attackers are attempting to use phishing techniques to get access to EIU resources, email and workstations.

Phishing is the use of an email or communication – often appearing to come from a person or company you know, sometimes even with credible and familiar-looking logos or headers – to trick you into providing sensitive personal information.

Following these guidelines can help you not get phished:

Do not click links within the email. When possible, type the URL into your web browser.

Remember: EIU will never ask for your password in an email or on a Google Form.

Never send a password in an email.

Do not download and open attachments you are not expecting.

A frequent format used by phishers is a fellow student requesting information or telling you about an opportunity.

When in doubt, call the person from whom the email came.

If it is an official EIU message, there will be a verification link. Verify by going to this website: https://www.eiu.edu/verify

How to spot a phishing message:

The message’s email address does not match the company that supposedly sent it.

The message has a generic greeting.

Poor grammar and spelling.

When hovering over a link within the email, it doesn’t match the company that sent it.

The message has a sense of urgency.

The message makes promises of financial gain.

If you feel you have fallen for a phishing attack, immediately change your password: go to https://password.eiu.edu, log in, and choose the reset password option.

Recognized a phishing attempt? Please forward the message to phishing@eiu.edu and then delete the message. Another option while using Outlook Web or desktop is to click “Junk” and choose the “phishing” option.

If you have questions about a potential phishing email or have other questions, contact the EIU User Services Help Desk at 217-581-4357.

For more information: https://www.eiu.edu/panthertech/kb/000/kb00000011.php

CONTACT THE DEPARTMENT

Technology Support

217-581-4357
support@eiu.edu