Students taking all online courses: All students, enrolling in all online or off-campus courses, reside outside of Coles County, and do not work on-campus must provide a current and accurate street address for shipment of textbooks by contacting Textbook Rental Service via email at textbks@eiu.edu.  You must provide a street address as UPS will not deliver to a P.O. Box.  Please include your name and E-number in your email along with your full street address including city/town, state, and zip code.  Unfortunately, our office cannot go by the address in PAWS as sometimes the address is incorrect, students are not always at that address, or students may want textbooks mailed to another address due to problems with receiving deliveries at their home address.  Textbooks will not be mailed out until unless the student has provided our office with their address.  If you reside locally in Coles County, work on-campus, or become enrolled in any on-campus course you will need to pick up your textbooks.  If you do not want any textbooks mailed to you, please contact us as soon as possible.   When mailing textbooks back to us, students are responsible for the shipping cost and we recommend the insuring of all packages. NOTE: Textbooks mailed back will be processed using the postmark date on the package(s). **We recommend a waterproof book bag/backpack or another type of protective method for transporting your textbooks to and from our facility.  Keep them away from food, drink, and all other potentially damaging situations, including protecting your textbooks from weather-related conditions.  Students will be required to pay full list price, plus tax, for any textbooks that have been lost, written in, highlighted or underlined, have any visible signs of liquid damage of any type, have been subjected to unusual wear, or have RFID tags that have been removed or damaged in any way, plus any associated late fines.  Please Note textbook fees and late fines for dropped/withdrawn courses - Remember to return all textbooks, from dropped or withdrawn courses, within the designated time frame to avoid charges.