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Program Assistant, Office of International Students and Scholars
Position Summary:
Eastern Illinois University is seeking candidates for a Program Assistant position in the Office of International Students and Scholars. This position reports to the Assistant Dean of International Education. This position will manage communications with OISS by work closely with staff and manage daily operations of the office.
Essential Duties and Responsibilities:
· Work closely with Admission Specialist
· Manage daily office operations
· Coordinate work of the International Education Council
· Stay current on all immigration policies
· Supervise students
· Assist students as needed
· Performs other related duties as assigned, e.g. budget and payroll
Minimum Qualifications:
1. Bachelor’s degree
Preferred Qualifications:
· Familiarity with international students, international cultures, and immigration policies.
Knowledge, Skills and Abilities:
· General knowledge of general office practices and procedures
· Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
· Skill in oral and written communication
· Ability to work effectively with staff, the public and outside constituency groups
· Ability to organize and multi-task
· Ability to supervise and knowledge of administrative concepts and methods
· Ability to utilize various computer software packages
· Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problems
Work Hours
Monday through Friday, 8:00am – 4:30pm
Salary/Pay Rate Range
$3000 - $3250/ month
Application Deadline: April 11, 2025
Required Applicant Documents:
The Civil Service Examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from qualified applicants.
· Resume
· Application
· Transcripts
· References
Benefits Overview:
Eastern Illinois University is proud to offer an excellent benefits package designed to support our employees' well-being and career goals.
This position is eligible for the following benefits:
· Comprehensive Medical Coverage: Competitive employee insurance premiums with flexible plan options.
· Vision Insurance: Vision coverage is included with medical at no cost.
· Dental Insurance: Dental plans available to meet your needs.
· Retirement Benefits: Participation in the State University Retirement System, which includes medical insurance benefits upon retirement.
· Tuition Waivers: Opportunities to pursue educational goals through tuition waivers for employees and dependent children.
· Generous Paid Time Off: Up to 12 paid holidays annually, plus earned vacation and sick time.
For more information on our employee benefit programs for this specific position class, please visit https://www.eiu.edu/humanres/benefits/newemployees.php
Diversity and Inclusion: Eastern Illinois University is committed to fostering a learning community where all members feel welcomed and valued. The university provides equality of opportunity in all areas of campus life, and we strive to recognize and appreciate the unique value of our students, faculty, and staff. Every member of campus has the right to learn and work in an environment free of discrimination and harassment, and beyond that, our goal is for all members of our community to develop a strong sense of belonging to Eastern Illinois University.
The University and Community: Eastern Illinois University takes pride in creating a warm, welcome environment for all faculty, staff and students. Established in 1895, EIU boasts a rich, tradition of preparing students for their personal and professional goals. A traditional regional residential institution, EIU offers a superior education at a relatively low cost while consistently earning high rankings and distinctions for its affordability, academic program quality, career placement rates, campus safety, online degree options, student support, and sustainability initiatives. EIU focuses on individualized attention and superior student relationships and has earned recognition as the highest- ranking independent public regional university in Illinois and a place among the Midwest’s top public regional universities according to U.S. News and World Report. Eastern offers faculty a wide range of research and public service activities. EIU hosts more than 175 student organizations on campus, and offers a variety of cultural events, NCAA Division I athletics, and active research opportunities for its students to enjoy and to thrive. EIU has become recognized for providing the resources of a large institution while creating the kinds of individual relationships that support student and alumni success.
The University is located in East Central Illinois, combines the benefits of a community of 20,000 with access to several large cities, including Chicago, St. Louis, and Indianapolis.
Important Information for Applicants:
Eastern Illinois University is an Affirmative Action/ Equal Opportunity Employer committed to diversity, inclusion, and belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, gender expression, age, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristics.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act to complete the application and/or interview process. If would like to request assistance with the application/interview process, please contact Human Resources at (217) 581-3911 or eiu_employment@eiu.edu for assistance.