JOBS AT EIU

IT Technical Associate – DBA Support

Eastern Illinois University’s Information Technology Services is seeking qualified applicants for the position of IT Technical Associate – DBA Support.  This position will be responsible for planning, analysis, coordination, support and maintenance of the ERP system Ellucian Banner and all components such as: Banner 9, ESM, DegreeWorks, Smartcall and ODS. The database administrator is at times also the primary point of contact between users, outside entities and support resources.

Duties will include: 

• Plan, maintain and monitor all oracle databases used for the universities ERP application.
• Develop backup plans and monitor RMAN backups daily. 
• Troubleshoot database performance issues, tune databases or SQL processes as needed.
• Coordinate efforts to follow best practices for Banner and Oracle environment (including maintaining version control over Oracle and Banner-specific software on database servers and applications servers).
• Apply Banner and Oracle patches and upgrades and coordinate user testing.
• Provide support to users for software application and job process issues.
• DBA Group will serve as primary contact for Banner and Oracle operations, including off-hours to troubleshoot and resolve technical problems for Banner, Oracle, or critical job processes. 

Required Qualifications

Any combination totaling two years from the following categories:

1.     Progressively more responsible work experience in an Information Technology (IT) related profession.

2.    College course work which included Information Technology (IT), IT Management, or closely related discipline where 60 semester hours or an Associate’s degree equals one year and 120 semester hours or a Bachelor’s degree equals two years.

An additional two years’ experience in an IT profession is also required.

Preferred Qualifications

-       Knowledge and skills in Ellucian Banner ERP, Banner 9/XE Administration, DW, ESM, Application Navigator, Linux, tomcat and Oracle RDBMS, SQL, RMAN, ODI, OEM.

-       Shell scripting and ability to automate repeatable Oracle and Linux tasks.

-       Ability to work independently and as part of a group, multitask and prioritize tasks.                                       

-       Good communication skills and willingness to work with users for training and problem resolution.

Salary: $4762.46/monthly

The Civil Service Examination for this classification is a credentials assessment.  No participation other than submission of applicant materials is required from qualified applicants.  Upon successful selection of a candidate, all scores will be voided from this IT Technical Associate – Network Engineer register.

To apply, please submit application, resume, transcripts, and the names and contact information for three (3) business references https://www.eiu.edu/~humanres/application/login.php .   Applications should be received by November 22, 2024, to ensure consideration for this position.