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Eastern Illinois University

EIU Instructional Design

Regular and Substantive Instruction (RSI)
Guidelines for EIU Instructors

New U.S. Department of Education regulations for distance (online) education require regular and substantive interaction between learners and their instructors. The phrase “regular and substantive interaction” comes from the federal definition of distance education. While regular and substantive interaction is specifically mentioned in the US Department of Education’s definition of distance education, it is applicable to any class regardless of instructional modality (synchronous or asynchronous).  

The Department of Education has the authority to review distance learning offerings at colleges and universities that receive federal funds. An institution that offers distance education risks losing funds in student aid if failing to meet the regular and substantive requirements provided by the U.S. Department of Education on Distance Education and Innovation. Proposed changes to Title IV expand the Department's and accreditation agency's  review and auditing of distance education courses and programs for RSI and other factors.

Before designing your online course content, understanding RI requirements is essential. RSI in not just a compliance checkbox - it is your roadmap to creating meaningful instructor - learner connections that drive learning outcomes and learner success. The FDIC strongly recommends instructors provide opportunities for regular and substantive interactions with learners at least once per week in standard 16-week courses and at least twice per week in accelerated courses, regardless of course modality (synchronous or asynchronous, in-person, or hybrid).

Definitions of Regular and Substantive Interaction

Substantive Interaction involves engaging learners in teaching, learning, and assessment consistent with the course content. It includes at least two of the following:

  1. Providing direct instruction;
  2. Assessing or providing feedback on a learner’s coursework;
  3. Providing information or responding to questions about course content or competency;
  4. Facilitating group discussions regarding course content or competency; or
  5. Other instructional activities approved by the institution’s or program’s accrediting agency.

Regular Interaction ensures ongoing engagement between the learner and instructor by:

  1. Engaging in substantive interactions on a predictable and regular basis, aligned with the course length and content.
  2. Monitoring the learner's academic engagement and success, and promptly engaging in substantive interaction based on this monitoring or learner requests.

Note: Instruction, assessment, grading, or feedback that is generated by 3rd party applications, rather than performed by the instructor, is not considered substantive interaction. 


Instructor-Initiated Regular and Substantive Interaction

For interactions to be considered 'regular and substantive,' they must be initiated by the instructor. This does not mean that learners should be discouraged from contacting the instructor or asking questions—quite the opposite! Instructors should actively initiate and guide various interactions with learners throughout the semester. This approach ensures that interactions are not optional or left to each learner’s discretion; rather, they are an essential component of the instructional plan for the course.

Examples of Instructor-Initiated Regular and Substantive Interaction

Non-RSI Examples:


Frequency and Consistency of Interaction

Interactions should be frequent and consistently repeated throughout the term. Once the course begins, long intervals of time should not pass between interactions initiated by instructors. This consistent engagement ensures that learners remain actively involved and supported throughout their learning journey.

Examples of Frequent and Consistent Instructor-Initiated RSI:

Examples of Infrequent and Inconsistent RSI:


Focus on Course Subject

Interactions should be directly related to the course subject and aim to enhance learners’ understanding and progress towards course objectives. While routine procedural interactions are necessary, they should be complemented with substantive interactions that contribute to academic growth.

Examples of Course Subject Instructor-Initiated RSI:

Examples of Non-Course Subject RSI:


The written information and resources are developed or curated by the 

Faculty Development and Innovation Center

Contact the FDIC:
Phone Number: (217) 581-7051
Email: fdic@eiu.edu
Website: eiu.edu/fdic

The FDIC can be contacted for instructional design related questions or to schedule a consultation appointment. The FDIC staff can recommend instructional design strategies for your online, hybrid, and face-to-face courses.

Last updated: December 12, 2024

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