Services and Policies

Room Security/Lost Keys and Lost Items

Eastern Illinois University assumes no responsibility for loss or damage of guests' personal property. Please do not loan your keys out to anyone. Loaning your keys out or propping doors may compromise your safety and the safety of others.

If you have lost your room key, you can obtain a duplicate at the front desk. There is a $10 charge for conference hall (Andrews, Lincoln, Stevenson, Douglas, Lawson, Taylor and Thomas) keys and $25 for non-conference hall, apartment and exterior door keys. If you should lose something during your stay or you have noticed that you left something behind after returning home, please call the Office of Camps and Conferences at 217-581-7482.

Laundry Facilities

There are debit card-operated washers and dryers for use by our guests located in the majority of the university-operated housing units. Debit cards are available for check out at residence hall front desks.


Residence Hall Accommodations

Mail Services

Mail is not delivered or picked up at the residence halls during the summer months. If you need to mail a letter or a package, there is a mail dropoff box underneath the walkway at the Martin Luther King Jr. University Union. If you need to have something sent to you, we would recommend sending it to our Summer Conference Office. Once we receive your mail, we will have it sent directly to you.

The address is:
EIU Summer Conferences Office
c/o Your Name and name of camp/conference
600 Lincoln Avenue
Martin Luther King Jr., University Union
Charleston, IL 61920

Housing Policies

University personnel may enter a room to inspect for health, safety and maintenance. They may also enter in the case of a life-threatening situation.

Parking for all summer conference guests is available free of charge in the student lots adjacent to a university building holding a conference. Please do not park in any of the fire lanes or staff parking lots at any time.

Curfew hours are designated by each group. Signs will be posted on exterior doors indicating the doors are locked. Room keys will not unlock exterior doors to the building. Adults are allowed to check out exterior door keys at the front desk.

Prohibited Activities in the Residence Halls
and University Buildings
1. Window screens, stops or seals may not be loosened or removed for any reason.
2. Tampering or maliciously damaging the elevators. *
3. Hard alcohol or drinks containing hard alcohol and illegal possession/use of drugs. **
4. Decorations in hallways must be kept free of crepe paper and signs must be hung on brick walls and room doors with masking tape. All decorations must be removed prior to your departure. Failure to do so will add cleaning charges to your bill.
5. No water guns and water balloons.
6. No smoking in all of the University facilities.
7. Room furniture may not be transferred, exchanged or taken out of rooms.
8. No excessive noise.
9. No candles and incense.
10. Guest visitation for minors in not permitted.

*Elevator traffic is constant during the summer months; we ask all guests residing on floors one, two and three to use the stairs whenever possible.

**Only beer and wine are allowed under the following guidelines: the guest is 21 years of age, in privacy of own room with door closed, and in accordance with individual camp policy.

Dining Services Policy

Guests must present their meal card upon entering dining centers. If you have lost your meal card, please go to your assigned residence hall front desk. Meal card replacements are available at a a cost of $5.

For personal safety and sanitation, shoes and shirts must be worn in the Panther Dining Centers at all times. Pajamas and bathing suits are not considered appropriate dress.

No smoking is allowed in the dining centers, however you can smoke in designated smoking areas outside the buildings.

Food, beverages, glasses, utensils or other university property should never be taken out of the Panther Dining Centers. Guests found in violation of this policy will be charged for restitution and may not be allowed entry into the dining center during the remainder of their stay.

Please be courteous to those eating around you. Appropriate behavior is expected, and failure to behave appropriately will result in denial of access to any of our university Panther Dining Centers.

Health Services

Health service is available for conference guests during regular operating hours for primary care visits. The Health Service is an ambulatory facility (patients must be able to get to the Health Service for treatment) and does not function as an emergency room. In most cases, the individual conference fees paid by the participants do not include provisions for services rendered at Eastern's Health Service. Charges incurred at the Health Service are the responsibility of the conference guests or the parent/guardian if the guest is not 18 years of age. Please check with your camp program for specific arrangements for coverage of medical services provided at Eastern's Health Service.

Health Service is not able to process insurance claims for patients since "on-campus" medical services are funded by student fees. For this reason, health care services are billed directly to the conference participant or parent/guardian. Health service bills are properly coded to enable patients to submit their bill for reimbursement of payment through their primary health care insurance provider. Please be aware that not all insurance providers will honor services rendered outside their realm of medical providers. All questions about health insurance coverage while attending a conference at Eastern should be directed to the participant's individual insurance providers.

Martin Luther King Jr. University Union

The Martin Luther King Jr. University Union provides 24-hour access to ATM service. The ATM is located in the main level in the east wing of the building. Also, postage stamps may be purchased in the same area.

The MLK Jr. Union Bookstore offers a variety of products including school supplies, Apple computers, office supplies, Greek merchandise and art supplies, books, software, greeting cards, novelties, magazines, Eastern clothing and more. Fax services and outgoing UPS mailings can be processed in the bookstore.

The Vending Lounge offers a relaxed environment in which students/conference guests can relax, study or socialize with friends 24 hours a day. The lounge was recently remodeled to add better seating, improved lighting and a wider variety of drinks and snacks. There are coin-operated lockers located in the lounge for your convenience.

Copy Express offers photocopying, typing, faxing, binding and transparency services. Also, colored paper and resume materials are available.

Java B & B, located in the Martin Luther King Jr. University Union next to the bookstore, offers Seattle’s Best espresso, freshly brewed coffee and iced specialty drinks along with gourmet baked goods and Häagen-Dazs ice cream. All these items are presented in an relaxing atmosphere in which students can study, read or connect their laptops to the Internet. To view the Java B&B menu, click here.

The Panther Pantry is another option for Panther Dining patrons. Beverages, snack foods, single serving entrees and basic needs are a few of the goods offered.